2023 Agenda

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Arrival Day

Wednesday, September 06, 2023

All times below are Eastern Time
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07:00PM – 09:00PM

Belfountain Room

Welcome Reception & Introduction

Day 1

Thursday, September 07, 2023

All times below are Eastern Time
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07:00AM – 09:00AM

NETWORKING

Noble Restaurant

Breakfast in the Hotel Restaurant

09:00 AM

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09:00AM – 09:15AM

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Opening

Victoria & Albert Room

Registration

09:15 AM

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09:15AM – 09:30AM

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Opening

Opening Remarks from the Chair

David Ostrow
Principal, David Ostrow Health System Consulting, Former President & CEO, Vancouver Coastal Health Authority

09:30 AM

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9:30AM – 10:15AM

Session 1

Health Transformation Newfoundland

Honourable Tom Osborne
Minister of Health and Community Services, Member for Waterford Valley, Government of Newfoundland

10:15 AM

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10:15AM – 11:00AM

Session 2

Value-Based Care in Practice: Practical Considerations for the Future of Care in Canada

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Many of you have lived through at least a couple of healthcare reform packages. Maybe even more. But another you can expect will be value-based care.

Canada is the last of the OECD countries to fully adopt value-based care. However, we are seeing more provinces open to implementing it.

With spending rising, and more reforms inevitable, what should hospital and health authority leaders be doing to be ready to lead?

Key Session Takeaways Include:

  • What are the myths and facts surrounding value-based care
  • What are the practical implications CEOs need to be aware of
  • What are the benefits and challenges to patients, payers and providers
  • How will value-based care affect healthcare budgets, particularly for hospitals

Lawrence Rosenberg
MD, CM, MSc, PhD, MEng, FRCSC, FACS, FCAHS, Président-Directeur général | President & CEO, CIUSSS du Centre-Ouest de l’Île de Montréal Integrated Health & Social Services University Network for West-Central Montreal, Professeur titulaire en chirurgie et médecine| Professor of Surgery & Medicine, McGill University 

11:00 AM

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11:00AM – 11:30AM

Break

Morning Networking Break

11:30 AM

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11:30AM – 12:15PM

Session 3

Advancing People-Centered Care in the Age of Digitization, Regenerative AI and Quantum Computing

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Canada stands on the cusp of a transformative journey in health care. As we explore the convergence of data, digitization, automation and quantum computing, health system leaders have a unique role in activating change that puts the needs of users, including equity, are at the forefront.

Key Session Takeaways:

  • Which global best practices are available to adopt and adapt so that we can leapfrog in Canada in data and digitization?
  • From precision medicine to population health management, what do people-centric models look like that maximize effectiveness, quality and patient & provider experiences?
  • What do the future of our health care workforce look like and how do we prepare for this change?
  • How do we empower leadership to catalyze system-wide transformation?

Victoria Lee
President & CEO, Fraser Health

12:30 PM

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12:15PM – 01:15PM

Break

Networking Lunch

01:15 PM

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01:15PM – 02:00PM

Session 4

Building Greater Organizational Preparedness for Cyber Incidents: How CEOs Can Prepare for the Future Threats

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As peak of the pandemic winds down, the threat from cyber attackers and ransomware continues to grow. Given the scope of threat, and the potential value to criminals, it really comes down to a question of when – not if – you will have to respond to a cyber attack.

Technology has improved healthcare enormously, but it comes with the real effect of hobbling your ability to deliver care when systems are offline from attack. Fortunately, there are some hospital experiences we can draw on to better prepare ourselves through the entire process.

The Hospital for Sick Children has recently come back from a devastating ransomware attack, and has some important insights into how, as CEO, you can prepare for the inevitable.

Key Session Takeaways Include:

  • What plans, strategies and tools does your team need to have in place to thwart and mitigate attacks
  • What do you, as CEO, need to be prepared for, including communication among support teams, patients, families, and the media
  • What lessons did SickKids take away from their incident, and what would they recommend others do before an attack takes place

Nimira Dhalwani
Chief Technology Officer, The Hospital for Sick Children

Lennox Huang
Chief Medical Officer & VP, Education, Medical & Academic Affairs, The Hospital for Sick Children

02:00 PM

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02:00PM – 02:45PM

Session 5

Creating Opportunities in Crises: Lessons Learned from BC’s Recent Natural Disasters

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Over the past few years, British Columbia has experienced some catastrophic natural disasters, particularly noteworthy are the floods in 2021. Floods, fires, landslides, and mass evacuations have left emergency management and healthcare professionals challenged and exhausted.

And yet, there are a great many lessons that can be gleaned from these experiences that are relevant to every corner of the country.

In this discussion we will delve into what you as a CEO need to be aware of during natural disasters.

  • What we now know after six years of fires, floods and land slides
  • The importance of partners, and how critical they are to your success
  • The importance of working collaboratively with First Nations
  • What you have to have pre-planned to be ready

Susan Brown
President & CEO, Interior Health, BC Health

02:45 PM

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02:45PM – 03:15PM

Break

Afternoon Networking Break

03:15 PM

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03:15PM – 04:00PM

Session 6

Problem Solving Roundtables – Purpose Driven Leadership: Leading in the Realities of the Current Climate

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Working in small groups, attendees will discuss and discover how peer hospitals and health authorities are innovating to provide exemplary service with ideal outcomes.

We will discuss leading in turbulent times, ensuring employees feel that they are adding value, where leaders are focusing their attention, and where would they prefer to spend their time.

After the discussion, we will identify the 3 key drivers to success.

Krista Jangaard
CEO, IWK Health

04:00 PM

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04:00PM – 04:10PM

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Closing

Closing Remarks from the Chair

David Ostrow
Principal, David Ostrow Health System Consulting, Former President & CEO, Vancouver Coastal Health Authority

05:00 PM

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05:00PM - 09:00PM

Château des Charmes

Evening Networking Reception & Dinner at a Local Winery

Day 2

Friday, September 08, 2023

All times below are Eastern Time
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08:30AM – 09:15AM

Victoria & Albert Room

Registration and Networking Breakfast

09:15 AM

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09:15AM – 09:30AM

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Opening

Opening Remarks from the Chair

David Ostrow
Principal, David Ostrow Health System Consulting, Former President & CEO, Vancouver Coastal Health Authority

09:30 AM

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09:30AM – 10:15AM

Session 7

Executive Staffing Challenges: Recruiting, Retaining, and Mentoring Staff to be the New Leaders

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One of the roles of the CEO is to build a pipeline of executives to ensure there is sufficient talent for the long-term health of their organization. With the current challenges to staffing in healthcare, succession planning becomes more difficult and competitive.

Halton Healthcare, like other hospitals, see this as an important issue. To address the challenges, they built a highly successful program that identifies and rewards those employees that have the skills and aptitude to be the next generation of leaders.

Key Session Takeaways Include:

  • How did the program begin, and how has it maintained momentum throughout Covid
  • How the program is structured, its scope, and its evolution
  • What has been the response in terms of signups, and the results in improved employee retention and satisfaction
  • What future plans are being designed and rolled out

Melissa Farrell
President and CEO, Halton Healthcare

Daniel Edgcumbe
Vice President Medical Affairs, Halton Healthcare

10:15 AM

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10:15AM – 11:00AM

Session 8

Engagement Strategies for Building Trust and Anchoring Your Hospital into the Community

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Hospitals are a vital anchor in our communities. They are where our communities look to for trusted healthcare, life-saving treatments, and comfort during the most challenging of times. Consequently, it is essential that we as leaders ensure our hospitals perform at the highest level and meet the collective needs of our community.

Join us for an interactive discussion into some of the challenges, strategies, and initiatives that have had an impact on communities.

Key Session Takeaways Include:

  • The role of the CEO in setting the bar high – and leading through example
  • Establishing your hospital as a partner in support of your communities
  • Community outreach and engagement successes – and a few that fell short
  • Building teams, such as Ontario Health Teams, to meet the increased demands of healthcare
  • Hospitals in times of crisis – from Covid to natura disasters

Sue LeBeau
President & CEO, Nipissing General Hospital

11:00 AM

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11:00AM – 11:30AM

Break

Networking Break

11:30 AM

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11:30AM – 12:15PM

Session 9

Reflecting on What We Have Learned

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At this point in the agenda we will have covered a tremendous amount of material through presentations and discussions. This session is an opportunity for you to work with your colleagues in table groups to help make sense of all we have covered. You will be discussing 4 questions.

  • What are your key take-aways from this conference?
  • As you listened to the presenters and your colleagues what gave you a feeling of hope?
  • As you listened to the presenters and your colleagues what gave you a feeling of concern?
  • What new actions are you going to take when you go back to work?

We will give you a simple process to priority rank each of the first three questions. In plenary we will do a quick debrief of one or two tables on each question. We will also collect notes for a summary conference brief.

Bruce Withrow
Founder, Meeting Facilitators International

12:15 PM

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12:15PM – 12:30PM

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Closing

Closing Remarks from the Chair

David Ostrow
Principal, David Ostrow Health System Consulting, Former President & CEO, Vancouver Coastal Health Authority

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