2023 Agenda

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Day 1

Thursday, June 15, 2023

All times below are Eastern Time
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08:30AM – 09:15AM

In Person

Registration & Networking Continental Breakfast

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08:45AM – 09:15AM

Online

Log In – Online Attendees

09:15 AM

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09:15AM – 09:30AM

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Opening

Opening Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

09:30 AM

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09:30AM – 10:15AM

Session 1

Ontario Office of Emergency Management (Treasury Board Secretariat) – Important Changes and Updates on Ontario’s Provincial Emergency Management Strategy and Action Plan

Moderated by: Andrew Moull, Emergency and Disaster Management Manager, Hamilton Health Sciences 

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Ontario’s first-ever Provincial Emergency Management Strategy and Action Plan ensures that Ontarians are safe, practiced and prepared before, during and after emergencies. The plan sets a foundation for emergency management in Ontario.

The Provincial Emergency Management Strategy and Action Plan builds on lessons learned from past emergencies including the COVID-19 pandemic which was the single largest provincial emergency in decades.

Key Session Takeaways:

  • The principles of the new plan, and how will they be measured
  • What a one window to emergency management will look like under the new plan
  • How the focus on analytics, proactive planning and real time monitoring will be key factors in the plan
  • The role of training, education, and practice in ensuring all emergency services are prepared

Bernard Derible
Deputy Minister and Commissioner of Emergency Management, Treasury Board Secretariat, Ontario Public Service Leadership

10:15 AM

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10:15AM – 11:00AM

Session 2

Case Study: The Hospital for Sick Children – Responding to a Cyber Security Attack: What Happened, and What Sick Kids Learned

Moderated by: Kassondra Stockman, MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

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Healthcare organizations are seeing more cyber attacks, many of which also include ransomware attacks.

The Hospital for Sick Children (SickKids) recently dealt with a major cybersecurity incident (Code Grey) that began at 9:30 p.m. on Sunday, December 18.

It was a serious and difficult situation, particularly under the threat of ransomware, with staff working quickly to bring all impacted systems back online as quickly as possible by implementing back up procedures for systems.

Key Session Takeaways Include:

  • How did Emergency Managers work with the IT teams and Executive Offices
  • How did the response play out – and what would they do differently?
  • How emergency preparedness organized and use Incident Management System principles during the event
  • What responses were taken, when were they taken, and is there anything they would do differently?

Andrea McCormick
Senior Manager, Quality Management and Emergency Preparedness, The Hospital For Sick Children

Katherine Kung Cheung
Quality Improvement Specialist for Quality Management & Clinical Practice & Quality Lead, The Hospital for Sick Children

Yvonne Howard
Emergency Preparedness, Quality Management, The Hospital for Sick Children

11:00 AM

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11:00AM – 11:30AM

Break

Morning Break

11:30 AM

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11:30AM – 12:15PM

Session 3

Case Study: Oak Valley Health – Strategies For Creating Effective Standardized Models For a Community Hospital

Moderated by: Moira Hennebury, Manager, Emergency Preparedness, Sunnybrook Health Sciences Centre

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With fewer resources and increasing demands, community hospitals have greater challenges in developing and executing on effective Emergency Preparedness operations. But there are ways to meet these challenges.

By partnering with other organizations, a dedicated training staff and using the same principles as a larger hospital, Oak Valley Health was able to prepare their staff for the future.

 Key Session Takeaways:

  • The importance of stakeholder engagement
  • The benefits of standardization by aligning the gap for understanding and showing value to differing portfolios
  • Effective change management to overcome obstacles and opposing opinions stemming from various lived experiences
  • Implementing and expanding knowledge to multiple layers of staff to generate awareness and sustainable education and training beyond the leadership group

Helen Feng
Emergency Preparedness & Risk Specialist, Integrated Risk Management, Oak Valley Health

12:15 PM

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12:15PM – 01:15PM

Break

Networking Lunch

01:15 PM

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01:15PM – 02:00PM

Session 4

Practical Tabletop Exercise – Systems Failure: Strategies to Responding to Prolonged and Large-Scale Power Outages

Moderated by: Andrew Moull, Emergency and Disaster Management Manager, Hamilton Health Sciences

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When power systems fail, and they often do, the results can be catastrophic. If we see a cascading effect with generators going down, a longer-than-expected outage, patients are at high risk of dying.

This tabletop scenario will provide you with the opportunity to assess the best responses to a very real concern.

In small groups, you will work within teams to assess and respond to large scale total systems failure and provide your solutions to the other teams.

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

02:00 PM

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02:00PM – 02:45PM

Session 5

Case Study: Niagara Health – Code Orange: Responding to a Mass Casualty Event

Moderated by: Kassondra Stockman, Emergency Preparedness Advisor, Halton Healthcare

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On September 27, 2022, Niagara Health received twenty-three patients from an industrial incident in St. Catharines.

Five patients were contaminated with hydrochloric acid and the remaining eighteen were considered to have been exposed.

Key Session Takeaways:

  • Explore the coordination with pre-hospital providers
  • The preparation of the ER by front-line hospital staff
  • The EOC support activities and senior level team support
  • Lessons learned including coordination between hospital sites and post discharge optics will be discussed

Simon Bridgland
RN, Emergency Management Specialist, Risk, Niagara Health

Joshua Marshall
Emergency Management Specialist, Risk, Niagara Health

02:45 PM

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02:45PM – 03:15PM

Break

Afternoon Break

03:15 PM

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03:15PM – 04:00PM

Session 6

A Trauma-Informed Approach to Preparing and Responding to Emergencies Involving Violence

Moderated by: Andrew Moull, Emergency and Disaster Management Manager, Hamilton Health Sciences

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Healthcare organizations have increasingly been dealing with increased violence toward staff. Some of it physical, some verbal, and at times involving weapons– but all of it trauma inducing. Responding to violence within healthcare is a priority, but how best to respond?

This panel will discuss:

  • Key principles and priorities regarding the spectrum of violence in escalating situations
  • How Emergency Management supports staff in training, responding and recovering from violent situations in a trauma-informed approach
  • The collaboration and ongoing partnership between the Emergency Management department and the Staff Support department after events to support staff and leaders, focusing on wellness and emotional well-being, while acknowledging opportunities for future improvements

Rosemary Thuss
Support Services, Emergency Management Manager, London Health Sciences Centre

Gary Minder
Emergency Management Coordinator, London Health Sciences Centre

Zak Linley
Emergency Management Coordinator, London Health Sciences Centre

04:00 PM

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04:00PM – 04:10PM

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Closing

Closing Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

04:15 PM

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04:15PM – 05:30PM

In Person

Networking Reception

Day 2

Friday, June 16, 2023

All times below are Eastern Time
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08:15AM – 09:15AM

In Person

Registration & Networking Continental Breakfast

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08:45AM – 09:15AM

Online

Log In – Online Attendees

09:15 AM

}

09:15AM – 09:30AM

v

Opening

Opening Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

09:30 AM

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09:30AM – 10:15AM

Session 7

Emergency Preparedness Training: Physician Training, Disaster Management, and Experiences from the Field

Moderated by: Moira Hennebury, Manager, Emergency Preparedness, Sunnybrook Health Sciences Centre

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Physicians are an integral part of the emergency response strategy, yet many do not take appropriate training to respond to a disaster. And emergency medicine training is not thorough enough to meet the unpredictable circumstances encountered during a larger-scale emergency.

During this session, we will hear from a physician on the front lines, who was deployed overseas as part of an emergency medical team response to Ukraine, to gather some much-needed insights into how to improve our training going forward.

Key Session takeaways:

  • Lessons learned that apply to the domestic context
  • Why disaster medicine should include disaster management principals, including command structures
  • How to overcome siloed off entities and build more effective training programs

Anthony Fong
MD CCFP (EM), Clinical Assistant Professor, Faculty of Medicine, UBC, Journalism Fellow, Dalla Lana School of Public Health

10:15 AM

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10:15AM – 11:00AM

Session 8

Case Study: Michael Garron Hospital – Lessons Learned in Training and Implementing EP Standards in a New Facility

Moderated by: Kassondra Stockman, Emergency Preparedness Advisor, Halton Healthcare

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For the past few years, emergency preparedness staff have been working with the redevelopment team to prepare for the move over to a new tower. This has necessitated dedicated time to training staff from a variety of teams, from front line staff to administration staff.

 As the move to the new facility comes closer, hear how the project was envisioned and executed.

 Key Session Takeaways:

  • How the communication channels between the redevelopment team and EP staff evolved and continues to develop
  • How EP training and testing was executed in the new space to ensure success in practice
  • Lessons learned in downtime and redevelopment planning, systems testing and procedures, and in downtime standardization

Siobhan Pickering
Emergency Preparedness Specialist, Michael Garron Hospital, Toronto East Health Network

Cheryl Nelson
Manager, Operational Readiness, Michael Garron Hospital, Toronto East Health Network

11:00 AM

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11:00AM – 11:30AM

Break

Morning Break

11:30 AM

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11:30AM – 12:15PM

Session 9

IWK Health Centre – Best Practices in Nuclear and Hazardous Materials Responses: Triage, Risks and Patient Care

Moderated by: Andrew Moull, Emergency and Disaster Management Manager, Hamilton Health Sciences

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Mass casualties resulting from Hazardous Materials are a real threat, as we have recently learned from the Ohio train derailment. Of course, there are other threats, such as bad actors, nuclear leaks, factory explosions, and a many other possibilities.

Responding and preparing for a HazMat incident is more complicated and staff intensive than many events we deal with daily. What do we know about responding to such emergencies, and especially major events that can overwhelm hospitals?

Key Session takeaways:

  • The differences between perfect world and real-world scenarios and why your operations plan needs to prepare you for chaos
  • How to manage patient flow through optimized decontamination zones, quarantine and access protocols
  • What special considerations do nuclear incidents require
  • How should you build on your planning and training to ensure a successful response

Phil Porter
Emergency Preparedness Coordinator, IWK Health Centre

12:15 PM

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12:15PM – 12:25PM

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Closing

Closing Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

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