Agenda

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Day 1

Thursday, May 16, 2024

All times below are Eastern Time
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08:30AM – 09:15AM

In Person

Registration & Networking Continental Breakfast

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08:45AM – 09:15AM

Online

Log In – Online Attendees

09:15 AM

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09:15AM – 09:30AM

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Opening

Opening Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

09:30 AM

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09:30AM – 10:15AM

Session 1

Emergency Responders and Mental Health: Improving Access to Mental Health Services for Emergency Responders

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Description coming soon…

Hon. Michael A. Tibollo
Associate Minister of Mental Health and Addictions, Government of Ontario

10:15 AM

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10:15AM – 11:00AM

Session 2

Mass Notification Systems: User Case Studies and Real-World Applications

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When seconds can save lives, fast, clear and effective communications are vital. Mass notification systems alert all staff immediately, allow for two-way communication, which enables you to keep your entire organization up to date during emergencies.

Unfortunately, not all organizations have one, but the advantages are numerous. Learn how others have been deploying mass notifications systems to the benefits of their organizations.

Key Session Takeaways Include:

  • Understand how the system has improved response times, led to faster resolution of critical incidents
  • How healthcare organizations are integrating their systems to automate notifications
  • How does a mass notification system change the incident command centre – for the better

11:00 AM

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11:00AM – 11:20AM

Break

Morning Break

11:20 AM

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11:20AM – 12:05PM

Session 3

Climate Change: How Climate Change is Impacting Healthcare and How Should You Prepare

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Faced with more extreme weather events, including record heat, cold, storms, floods and fires, we can expect more disasters and higher emergency room visits; and in some cases, more severe illnesses such as asthma, Chronic Obstructive Pulmonary Disease (COPD) and the migration of tropical diseases.

Key Session Takeaways Include:

  • What the trends and patterns of risk are with respect to climate change
  • What is the threat to the anticipated migration of new tropical diseases?
  • How climate change will impact health and health care capacity among vulnerable patients
  • How hospitals should respond to climate change threats

Melissa Cole Harvey
RN, BSN, MSPH, Assistant Vice President, Enterprise Emergency Operations & Medical Transport, HCA Healthcare

12:05 PM

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12:05PM – 01:00PM

Break

Networking Lunch

01:00 PM

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01:00PM – 01:45PM

Session 4

Code Silver: Lessons Learned in Developing and Rolling Out a New Code Across Multiple Hospitals

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Creating protocols and operational responses for a new emergency code is a multi year endeavour, particularly when you are a team of one. It also requires a lot of buy in, and a tremendous amount of collaboration, both regionally and nationally.

This award-winning initiative is now being rolled out across the Northern BC Health Authority hospitals.

Key Session Takeaways Include:

  • The importance of national collaboration, alignment, and dedication to the task at hand
  • How to align staff and key stakeholders to ensure buy in, and wide scale adoption of your code
  • Lessons learned and key processes to expedite the development and execution of a new code and protocol

Mary Charters
Director, Health Emergency Management BC, Northern Health

01:45 PM

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01:45PM – 02:30PM

Session 5

Is The Crisis Over When The Emergency Clears?  How To Support Staff Before, During And After An Event

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Emergency Managers are great in a crisis. But how prepared are you and your team for the aftermath, reflection and rest so that you are prepared at all times for any type of crisis.

Taking an organizational approach, as well as a wholistic approach that includes personal connections and family is an essential aspect to providing a robust mental health response plan.

Through personal experiences, best practices, and lessons learned, we will explore how emergency managers can better support themselves and their team.

Key Session Takeaways Include:

  • What is the difference between PTSD and OSI, and how can you ensure staff get the right help, at the right time and in the right place?
  • Who helps those who help others? And why a peer support network is essential  
  • Anecdotal Case Studies, what would you do if you had a chance?  

Bruce Krauter
Strategic Initiatives Consultant, County of Essex

02:30 PM

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02:30PM – 02:50PM

Break

Afternoon Break

02:50 PM

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02:50PM – 03:35PM

Session 6

Organizing Chaos the Lean Way: Strategies and Solutions for More Improving Emergency Management Programs

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Most everyone will be familiar with lean, though most do not have firsthand experience with it. Although it originated in the manufacturing industry, it has since permeated to all industries, including healthcare.

One hospital system to incorporate it is Mt. Sinai in New York City. This session is your opportunity to learn actionable tools you can use immediately to improve strategic outcomes across your emergency management program.

Key Session Takeaways Include:

  • Learning Lean: Define Lean and understand the context for the application of Lean Methodology in emergency management practice.
  • The Case Study: Learn how Lean was applied in our program and hear the lessons learned for future growth of our (and your) program.
  • Lean as a Way of Life: Explore how we have integrated Lean not only into planning but also into response and recovery.

Shannan Saunders
Emergency Management, Mount Sinai Morningside (NYC)

03:35 PM

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03:35PM – 04:10PM

Session 7

Manitoba Red Cross
Storytelling Session: Support to Evacuations and Repatriation Team (SERT)

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In this storytelling session from the Canadian Red Cross, Chris shares his experiences running a Support to Evacuations and Repatriation Team (SERT), emphasizing the importance of effective communication and coordination within Indigenous communities.

Chris Kepron
SERT, Canadian Red Cross

04:10 PM

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04:10PM – 04:20PM

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Closing

Closing Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

04:20 PM

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04:20PM – 06:00PM

In Person

Networking Reception

Day 2

Friday, May 17, 2024

All times below are Eastern Time
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08:20AM – 09:20AM

In Person

Registration & Networking Continental Breakfast

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08:50AM – 09:20AM

Online

Log In – Online Attendees

09:20 AM

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09:20AM – 09:30AM

v

Opening

Opening Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

09:30 AM

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09:30AM – 10:15AM

Session 8

Indigenous Populations: Building Evacuation Plans That Are Culturally Safe

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With recent wildfires and mass evacuations in the north, there are increased discussions looking at creating culturally sensitive and culturally safe reception/evacuation centres. With a broad view, our understanding of health needs to be interwoven into the Pillars of Emergency Management (Prevention/Mitigation, Preparedness, Response and Recovery), and how generational impacts and social determinants of health have impacted how these centres are planned and stood up in times of need.

As Indigenous peoples and First Nations are moved out of their community or reserves to a neighbouring municipality, to another part of the province or across a provincial or territorial line, what does that look like, what are they coming with, what do they need, and who or what are you using to guide you?

Key Session Takeaways Include:

  • The importance to look beyond the Emergency Medical Services
  • Being aware of the social Determinants of Health and how they should be applied in evacuations
  • Bracing the Pillars of Emergency Management within the context of culturally diverse populations
  • The role of Emergency Social Services in emergency evacuations

Jeff Beddome
Sr. Advisor Emergency Disaster Management, Alberta Health Services Indigenous Wellness Core

10:15 AM

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10:15AM – 11:00AM

Session 9

Hospital Evacuations: Managing Major Disruptions to Patients and Staff

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Hospital evacuations, from fires, floods, or similar catastrophes are major events that require concerted coordination among large parties. They are disruptive to staff, but particularly patients who may be frail and have complex needs.

Learn how different hospitals managed their evacuations, and what planning and execution were vital components in the success of the operation.

Key Session Takeaways Include:

  • Coordination strategies between clinical and executive staff, patients, and emergency management
  • Diversion of patients, working with emergency services, including fire and paramedics
  • How evacuations differ depending on the emergency
  • Lessons learned on experiencing recent evacuations

11:00 AM

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11:00AM – 11:20AM

Break

Morning Break

11:20 AM

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11:20AM – 12:05PM

Session 9

Ensuring Resilience: A Case Study on Revitalizing Business Continuity at Niagara Health Through Leadership Engagement and Comprehensive Tabletop Exercises

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With continuous pressures facing the healthcare industry, business continuity is an element of emergency management that is not always prioritized. As outlined by experts, the number of emergencies and disasters and their corresponding impacts are only expected to increase, thus the need for business continuity plans has never been more important.

Whether it be a cyber attack that has crippled a hospitals ICT infrastructure, or a nearby forest fire that triggers the evacuation of a hospital, Niagara Health has developed a comprehensive business continuity program to support leaders and guide them through the initial response and recovery process of any service disruption. These plans have been created in collaboration with leadership and tested through robust engagement activities that ensure the plans are accurate and actionable.

In this session, Niagara Health will share their journey revitalizing their business continuity program and creating a culture focused on training exercises to support continuity planning.

Key Session Takeaways Include:

  • How to implement a comprehensive business continuity program in a healthcare setting
  • Key learning during the implementation of, and post-update of business continuity plans
  • Highlights on the importance of testing business continuity plans to ensure operational success

Simon Bridgland
RN, Emergency Management Specialist, Risk, Niagara Health

Joshua Marshall
Emergency Management Specialist, Risk, Niagara Health

12:05 PM

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12:05PM – 12:15PM

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Closing

Closing Remarks from the Chairs

Andrew Moull
Emergency and Disaster Management Manager, Hamilton Health Sciences

Kassondra Stockman
MFS, CBCP, Emergency Preparedness Advisor, Halton Healthcare

More updates coming soon

Stay tuned for further session and speaker announcements

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