Frequently Asked Questions
Attendance In Person
When and Where Can I Book My Hotel Room?
More information coming soon
Can I Switch to Online?
If a registrant wishes to transition their in-person registration to online, a processing fee of $100 (+HST) will apply and the balance will be refunded (if the change is received at least 15 calendar days before the conference. If the change is received 14 to 4 calendar days before the conference, a credit redeemable against future conference registration fees (redeemable within 12 months from the date of the conference), minus the $100 (+HST) processing fee will apply. Within 3 calendar days, there are no refunds or credits for transitions from in-person to online.
Parking Options
More information coming soon
How Can I Travel to The Hotel Venue?
More information coming soon
Can I Watch the Recordings?
All attendees of the conference will be given select sessions to watch on-demand after the conference ends. On-demand sessions are subject to release pending speaker permissions and any information security concerns.
Can I Receive a Letter of Attendance?
Yes, you may request to receive a letter of attendance from the conference. Please email us at info@sparkconferences.com.
Where Can I Get a Copy of All PowerPoint Presentations?
Session presentations will be available in PDF format on the conference HUB as we receive them from speakers. You will receive the link and passcode in an email closer to the conference date.
Attendance Online
Do I Need a Zoom Account?
No, however, if you would like to open one for free, you can do so here.
Do I Need to Have the Camera on at Any Time?
For certain sessions we may request that you turn your webcam on in order to participate in a dicussion. As a general rule: you always have the option to do what you’re more comfortable with.
Can I Watch the Recordings?
All attendees of the conference will be given select sessions to watch on-demand after the conference ends. On-demand sessions are subject to release pending speaker permissions and any information security concerns.
Can I Receive a Letter of Attendance?
Yes, you may request to receive a letter of attendance from the conference. Please email us at info@sparkconferences.com
Where Can I Get a Copy of All PowerPoint Presentations?
Session presentations will be available in PDF format on the conference HUB as we receive them from speakers. You will receive the link and passcode in an email closer to the conference date.
Where Is the Login Information?
The login information is on your registration receipt and will be sent to you again, a week prior to the conference. If you haven’t received it, please email us at info@sparkconferences.com.