Previous Speakers

With positive, fun-loving creativity and a young family for inspiration, Nadia utilizes invaluable insights gained through professional, volunteer and travel experiences and relationships to deliver high quality work, maximize opportunities for improvement and growth, and execute strategic initiatives.

With extensive experience in facilitation, program design, and stakeholder engagement, Renata combines data-informed strategy with practical implementation to improve workforce outcomes. She is committed to advancing mentorship as a scalable solution to healthcare workforce capacity and long-term system resilience.

Prior to entering healthcare, Sasha worked as both an assistant and law clerk in law firm environments – experience that shaped her approach to high-stakes support, complex systems, and relationship management. Her career path reflects a deep understanding of how administrative professionals adapt, grow, and add value across sectors, while remaining grounded in trust and operational excellence.

In addition to her professional work, Sasha is an author and speaker focused on resilience, grief, and mental health. After the death of both of her parents, she published a book on grief and has spoken to diverse audiences about navigating loss while sustaining purpose, wellbeing, and professionalism. This lived experience informs her human-centred approach to psychological safety, culture, and sustainable performance in the workplace.

Sasha brings a unique perspective that blends executive-level administrative expertise, career development, and personal resilience. Her work emphasizes the often-unseen influence administrative professionals have on leadership, culture, and organizational success – and how growing that influence intentionally can support both career progression and a balanced, sustainable life.

Biography coming soon…

As a recent breast cancer survivor, Stephanie brings a unique perspective to her work, understanding firsthand the patient experience and the critical role that administrative teams play in patient outcomes. Her personal journey fuels her passion for elevating invisible work, fostering psychological safety, and empowering administrative professionals to be strategic enablers of safe, high-quality care.

She is also a licensed facilitator of the Purpose Assessment, a science-backed diagnostic that helps leaders integrate personal purpose with professional performance — creating fulfillment that drives results.

Kathryn has spoken to a variety of organizations including Starbucks, Dreamworks, Women in Tech, DisruptHR, Field Service etc. Her work has also been featured in multiple publications and spotlighted on Office Hours on Apple TV.

She also has collaborated in several books, including her own title “Your Presence is your Power”. She hosts the Leadership On Purpose podcast, where she showcases leaders who are using their purpose to create meaningful impact in the world.

By sharing her extensive experience using Excel to streamline personal and professional goals, Natasha equips others with the technical mastery needed to unlock their professional potential and thrive in the modern workforce.

For over 15 years, I have created and led immersive, experience-driven wellness events, workshops and programs across sectors including health care, education, leadership, athletics, municipalities, corporate environments, families, and private groups. I am continually motivated and inspired by the science of human connection for well-being; connection to the world around us, connection to each other, and connection to ourselves.

Holding an Advisor Certificate in Psychological Health and Safety in the Workplace, I am deeply committed to supporting well-being initiatives at work. In my role with Your Health Space, I consider it a true honour to support health care organizations and their staff in the journey toward well-being through psychoeducational initiatives and strategic implementation of the National Standard of Canada for Psychological Health and Safety in the Workplace. I truly believe that despite systemic challenges, meaningful, sustainable health care worker wellbeing is possible.

As a mindfulness teacher in MBSR and other programs, I bring a holistic, strengths-based lens, helping individuals and organizations build practices that are both evidence-based and deeply human. Outside of work, these days you can find me continually remembering to be where my feet are, getting lost in the forest or on a pickleball court – practices that keep me grounded, energized, and joyful.

With a background in Social Work, Karen has supported patients and families in many areas, including Oncology and Palliative Care, Cardiac Care, Medicine, Surgery, Emergency, and ICU. In 1999, she transitioned into Patient Relations and later worked in Risk Management, where she emphasized the importance of including the voices of people with lived experience in quality reviews and risk discussions.

In her current role, Karen works with her team to ensure that patients, families, and caregivers feel heard and supported – whether they are raising concerns or sharing feedback to improve the health system. She is grateful to the team of Patient and Family Partners who give so much of themselves to help inform improvement to the betterment of others. She also partners with leaders across the organization to help keep the experiences of those served at the centre. Through Volunteer Services, she is proud of the work of the team and the many volunteers who give their time to welcome and assist patients and families every day throughout the organization.

Karen often reflects on the patients she has worked with throughout her career, noting that they remind her daily that there are real people behind the challenges in health care. This perspective motivates her to keep working for positive change. She also believes that people-centred care applies equally to patients and staff, and that the best outcomes come when those delivering care feel valued, engaged, and supported.

Outside of LHSC, Karen continues to give back to her community. She serves on the Board of an agency that supports youth at risk of homelessness, mentors through the Health Insurance Reciprocal of Canada (HIROC) Risk Residency Program, and is a part time faculty member in the People-Centred Care Program at CHA Learning. She credits her parents with her belief that every small act of kindness has a ripple and the importance of service in one’s life.

Katie’s experience encompasses a wide spectrum of organizational changes, including:

• Developing and implementing new service models
• Managing the complexities of shifting organizational structures
• Facilitating the adoption of new strategic behaviors
• Leading the implementation of Enterprise Resource Planning (ERP) technologies across critical functions like HR, Finance, Procurement, and Logistics

Katie is a respected leader in the field, having designed and delivered national change management training to change management professionals (“Trained the Experts”). She is PROSCI change management certified and her strong academic foundation includes:

• MBA from the University of Ottawa, with a focus on Change Management. This degree is accredited by the Association of Management Consultants (CMC-Canada).
• Honours Bachelor of Health (Clinical Psychology) degree from York University.
• Undergraduate education in Cognitive Science and Psychology from the University of Toronto.

Katie has worked with dozens of organizations, underscoring her approach as highly adaptable to diverse cultures, business models, and ways of working. She is digitally mature and takes an integrated and systemic lens to inform decisions. Her client service is consistently described as highly collaborative, personable, and empowering.