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Hybrid Conference
Toronto + Online

In-Person Attendees: The event will be held at the Westin Harbour Castle located at 1 Harbour Square, Toronto, ON M5J 1A6

Book here before EOD Wednesday, December 20th, 2023 to use our exclusive room rates at Westin Harbour Castle.

*See FAQ below for travel details.

Online Attendees: The login information is on your registration receipt and will be sent to you again, a week prior to the conference. If you haven’t received it, please email us at info@sparkconferences.com.

Frequently Asked Questions

Attendance In Person

When Can I Book My Hotel Room?

Please use this link to book a room using our exclusive room rate of $269. Book before December 21st to receive this rate.

The check-in time at The Westin Harbour Castle, Toronto is 3:00 pm and the check-out time is 12:00 pm.

What Amenities Are Available at The Westin Harbour Castle, Toronto?

The property amenities at The Westin Harbour Castle, Toronto are:


Fitness Center

Indoor Pool

Hot Tub

Convenience Store and Gift Shop

Dry Cleaning Service

Room Service

Wake up Calls

More details on the hotel website: Toronto Westin Harbour Castle.

How Can I Travel to The Hotel Venue?

The Westin Harbour Castle, Toronto

1 Harbour Square, Toronto, Ontario, Canada, M5J 1A6

Tel: +1 416-869-1600

Form: Toronto Pearson International Airport

Distance From Property: 28.0 KM
From Billy Bishop Toronto City Airport
Distance From Property: 2.2 KM
  • Airport Limo Service, Uber, Lift, Taxi

Other Transportation Nearby

  • Bus Station: Bay St
  • Subway Station: Union Station
  • Train Station: Union Station
Parking Options
Parking spaces at the hotel are subject to availability. 
Valet Parking is available at the daily rate of $55.

There are a number of self-parking lots near the hotel within 0.1 KM


Can I Switch to Online?

Should you wish to change an Event ticket from in-person to online, please email us at info@sparkconferences.com.

Changing from In-person to Online at least 15 calendar days prior to the Event date:

The full amount of your in-person Event ticket will be refunded. Purchasing a new Event ticket at the current rate is required.

Changing from In-person to Online between 4 and 14 calendar days prior to the Event:

The difference in price between the two tickets will result in a credit toward one future Event registration fee. This credit must be used within 12 months from the Event date.

Changing from In-person to Online within 3 calendar days of the Event date:

Within 3 calendar days, there are no refunds or credits for transitions from in-person to online.



If someone else will be attending the Event in your place, please send an email to info@sparkconferences.com to successfully update the existing registration.

 You may request a participant replacement at any time up to 24 hours.

 Note that it is not possible to request a replacement for a portion of the Event. For instance, an attendee only participates for specific sessions or days.

Attendance Online

Do I Need a Zoom Account?

No, however, if you would like to open one for free, you can do so here.

If you already have Zoom please ensure it is updated to the latest version by opening the Zoom application, clicking your profile icon in the top-right corner, and selecting “Check for Updates”.

Do I Need to Have the Camera on at Any Time?

For certain sessions we may request that you turn your webcam on in order to participate in a dicussion. As a general rule: you always have the option to do what you’re more comfortable with.

Where Is the Login Information?

An email with the login information is sent one week prior to the conference. If you haven’t received this email within one week prior to the event, please email us at info@sparkconferences.com.

General Questions

Can I Watch the Recordings?

All attendees of the conference will be given select sessions to watch on-demand after the conference ends. On-demand sessions are subject to release pending speaker permissions and any information security concerns.

Can I Receive a Letter of Attendance?

Yes, you may request to receive a letter of attendance from the conference. Please email us at info@sparkconferences.com.

Where Can I Get a Copy of All PowerPoint Presentations?

Session presentations will be available in PDF format on the conference HUB as we receive them from speakers. You will receive the link and passcode in an email closer to the conference date.

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