About

Knowledge Gained from Responding to COVID-19

Many hospitals throughout Canada operate at high capacity throughout the year. Despite this, when tasked with preparing and responding to COVID-19, hospitals found ways to rise to the challenge. As a result, a huge amount of innovative solutions occurred, and continue to occur, as the situation evolves.

This conference will take an inventory of the most innovative and evidence-based strategies deployed during the first wave of COVID-19 to ensure health systems can leverage this new knowledge to be better prepared for future outbreaks. This conference does not cover clinical information on best practices to treat COVID-19.

The same conference (similar content and speakers) is taking place in French language the day after this conference, on October 7, 2020: Préparation des hôpitaux face à la pandémie.

The goal of this conference is to highlight the best evidence-based practices and success factors leading hospitals have deployed to prepare for, and to respond to COVID-19.

By the end of the conference, delegates will be able to:

  • Identify three innovative practices on how hospitals can better prepare and respond to, high impact pandemics
  • Identify three areas where their own organization can improve how they prepare and respond to a high impact pandemic
  • Articulate three methods in which the response to the COVID-19 pandemic differed from province to province, within provinces and in rural versus urban hospitals
  1. Preparing and Responding to COVID-19: Innovative Practices that Worked in Hospital Settings
  2. Pandemic Preparedness in Rural Hospitals
  3. Effective Communications during Pandemics
  4. Maintaining Staff Wellness during High Impact Pandemics
  5. How Hospitals in Other Countries Prepared and Responded to COVID-19

Target Audience

Hospital Senior Administrators:
  • CEOs, Chiefs of Staff
  • Chief Medical Officers
  • Chief Nursing Officers
  • VPs Strategy or Planning
  • VPs Corporate Services
  • VPs Quality
  • VPs Clinical Programs
Directors and Managers of:
  • Emergency Departments
  • Emergency Preparedness
  • Facility and Capital Planning
  • Infection Prevention
  • Materials Management
  • Quality Improvement
  • Patient Care
  • Patient Experience
  • Patient Relations
  • Risk Management
Hospital Staff:
  • Nurses
  • Physicians
  • Respiratory Therapists
  • Social Workers

Agenda

All times below are Eastern Time (Toronto, Ontario, Canada).

08:30 AM - 09:00 AM

Login | Registration

09:00 AM - 09:10 AM

Chair Remarks


Dr. Valérie Homier
Emergency Medicine Specialist, McGill University Health Centre (MUHC)
Assistant Professor, Department of Emergency Medicine, McGill University
Medical Co-Director, Emergency Preparedness, MUHC


Dr. Daniel Kollek
Assistant Clinical Professor, Emergency Medicine, McMaster University
Chair, Disaster Committee, Canadian Association of Emergency Physicians (CAEP)
Director, Centre for Excellence in Emergency Preparedness (CEEP)

09:10 AM - 09:35 AM
Session 1

Preparing and Responding to COVID-19: Innovative Practices that Worked in Hospital Settings

In this session, experienced practitioners will present an inventory of evidence-based innovations deployed in Canadian and foreign hospitals to prepare and respond to COVID-19. The presenters collected their data through a call for information sent out through different channels to hospitals in all provinces in Canada. The researchers will highlight 20 evidence-based practices for how hospitals prepared and responded to COVID-19.

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Identify three innovative practices for how hospitals can better prepare and respond to high impact pandemics
  • Articulate three methods in which the response to the COVID-19 pandemic differed from province to province and within a province

The practical evidenced-based outcomes highlighted in this session fall under the following five categories:

  • Communication and Leadership
  • Command and control
  • Planning
  • Operations
  • Others


Dr. Daniel Kollek
Assistant Clinical Professor, Emergency Medicine, McMaster University
Chair, Disaster Committee, Canadian Association of Emergency Physicians (CAEP)
Director, Centre for Excellence in Emergency Preparedness (CEEP)

09:35 AM - 09:55 AM

Q&A | Discussion

09:55 AM - 10:10 AM
Session 2

Pandemic Preparedness in Rural Hospitals

Rural and remote hospitals present special challenges. In this session, the experienced practitioners will present their data and patient outcomes, highlighting how their rural hospital and community prepared and responded to COVID-19. Some of the topics covered will be hospital capacity, transport and telemedicine considerations, human resources, relationships with the community and government officials, partnerships with other stakeholders and resources.

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Identify three challenges rural hospitals face in responding to high impact pandemics and how they were overcome
  • Articulate three methods in which the response to the COVID-19 pandemic differed between rural and urban settings
  • Identify one evidenced-based strategy rural hospitals can deploy to prepare and respond to future high impact pandemics


Dr. Adam Vyse
Physician Lead
Calgary Rural Primary Care Network, High River, Alberta

10:10 AM - 10:20 AM

Q&A | Discussion

10:20 AM - 10:35 AM
Session 3

Networking in Break-out Rooms

The theme for discussions: “If I knew then what I know now” what is one thing you know now that you or your organization can do better to prepare and respond to high impact pandemics?

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Articulate one method in which the response to future high-impact pandemics could be improved within their organization
10:35 AM - 10:50 AM

Networking Break

10:50 AM - 11:10 AM
Session 4

Effective Communications During Pandemics

The COVID pandemic brought many communications challenges even for the most knowledgeable and experienced hospital communicators and administrators. The need for constant updates and to effectively reach various audiences are key considerations. Providing valuable information to the public, patients, clinicians and other hospital workers is at the heart of a successful endeavour.

Critical is the ability to reach audiences using the channels they use and in a format that suits their needs. Separating essential clinical information from more mundane news updates is another factor behind effective pandemic communications.

The session will look at knowledge gained on topics such as the use of social networks and mobile technology, combatting rumours and disinformation as well as getting feedback from clinical teams and other audiences.

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Identify three practical ways on how hospital communicators and administrators can improve the flow of communication with staff during a high impact pandemic


Patrice Cloutier
Manager, Corporate Communications
Hamilton Health Sciences

11:10 AM - 11:30 AM

Q&A | Discussion

11:30 AM - 11:50 AM
Session 5

Maintaining Staff Wellness During High Impact Pandemics

There are extensive resources available regarding best practices for maintaining staff wellness during disasters, including pandemics. Although hospitals have processes and procedures in place to support their staff, the practical execution of these processes were taxed during the worst of the COVID outbreak.

In this session the presenters will report on their own research, detailing how clinical staff coped with the physical and mental challenges imposed on them as front line staff responding to COVID.

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Identify three innovative methods in which large organizations such hospitals can better protect employees from the adverse effects of responding to high impact pandemics


Dr. Kerstin de Wit
Assistant Professor, Division of Emergency Medicine, Department of Medicine, Queen’s University
Emergency Medicine and Thrombosis Physician, Hamilton Health Sciences

11:50 AM - 12:10 PM

Q&A | Discussion

12:10 PM - 12:30 PM
Session 6

How Hospitals in Israel Prepared and Responded to COVID-19

In this exclusive evidence-based session, the presenters will detail how hospitals in Israel prepared and responded to COVID-19 and explain what made the situation in their country unique. Drawing on their accumulated data, some of the topics covered will include hospital capacity, transport and telemedicine considerations, human resources, relationships with the community and government officials, partnerships with other stakeholders and resources.

Session Learning Objectives:

By the end of this session the delegates will be able to:

  • Articulate one method in which the response to the COVID-19 pandemic differed in Canada from the response in France and/or Israel


Dr. Pinchas Halpern
Retired Chair, Division of Emergency Medicine
Tel Aviv Medical Center

12:30 PM - 12:50 PM

Q&A | Discussion

12:50 PM - 01:00 PM

Final Discussion on Knowledge Gained Today and Adjournment

01:00 PM - 01:30 PM

After Conference Networking (Optional)

Accreditation

This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by the University of Ottawa’s Office of Continuing Professional Development. You may claim a maximum of 4.0 hours (credits are automatically calculated).

 This one-credit-per-hour Group Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by the University of Ottawa’s Office of Continuing Professional Development for up to 4.0 Mainpro+ credits.

Speakers

Dr. Pinchas Halpern

Retired Chair
Division of Emergency Medicine Tel Aviv Medical Center

Dr. Kerstin de Wit

Assistant Professor, Division of Emergency Medicine, Department of Medicine
Queen's University
Emergency Medicine and Thrombosis Physician
Hamilton Health Sciences

Patrice Cloutier

Manager
Corporate Communications Hamilton Health Sciences

Dr. Adam Vyse

Physician Lead
Calgary Rural Primary Care Network, High River, Alberta

Dr. Daniel Kollek

Assistant Clinical Professor Emergency Medicine
McMaster University
Chair Disaster Committee
Canadian Association of Emergency Physicians (CAEP)
Director
Centre for Excellence in Emergency Preparedness (CEEP)

Dr. Valérie Homier

Emergency Medicine Specialist
McGill University Health Centre (MUHC)
Assistant Professor, Department of Emergency Medicine
McGill University
Medical Co-Director, Emergency Preparedness
MUHC

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Prices

Event Ticket
$199
  • Network with delegates and speakers (microphone and camera required)
  • One-on-one or group chat
  • Get access to all presentations in electronic format
Register
Groups (per Hospital)
  • Group rates available for 3 or more delegates from the same hospital
  • Network with delegates and speakers (microphone and camera required)
  • One-on-one or group chat
  • Get access to all presentations in electronic format
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The link and passcode to log into the online event will be provided to all registered delegates by email.