About

The 2018 Annual Conference connects professionals involved in risk management, in health care, in Canada for networking and exchanging ideas to improve outcomes and reduce risk across their organizations.

Sessions at a glance2
Explore Key Sessons on IRM in Health Care:
  • IRM at different organizations
  • The value of IRM
  • Starting and sustaining an IRM program
  • Incident analysis and risk assessment
  • Accreditation and IRM
  • Board governance and IRM
  • Cyber risk in Canada
  • Mitigating risk through emergency preparedness: Code Orange at Sunnybrook Hospital

Attend, network with peers, and improve your organization’s ability to manage risks.

Even More Value

Looking for more in-depth learning or a smaller time-commitment in your busy schedule? Attend one, or both, of the workshops on October 15th and gain a wealth of knowledge on integrated risk management.

  • Workshop 1 on October 15 (morning): The ABC’s of IRM – Level: Foundation
  • Workshop 2 on October 15 (afternoon): Assessing Your IRM Maturity – Level: Advanced

More information here.

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About IRM in Health Care Settings 2018

The Integrated Risk Management in Health Care Settings conference has entered its 3rd year in Toronto. The conference is completely health care focused and aims to be a unique setting that allows all involved in risk management in the health care industry to network, learn from one another, and attend highly informative sessions given by industry leaders.

Who should attend?

Healthcare Chiefs, VPs, Directors, Managers with job titles related to: Risk, Quality and Patient Safety, Nursing, Operations, Compliance, Finance, Corporate Planning and Performance, In-house Council. This conference is also relevant to: Hospital Board Members, Health Law Practitioners, and Insurance Organizations.

YEARS RUNNING

PAST DELEGATES

SESSIONS TO CHOOSE FROM

PERCENT HEALTH CARE FOCUSED

Speakers

Meet the speakers

Megan Evans

Vice President and Chief Legal & Risk Officer
The Hospital for Sick Children

Conference Co-Chair

Rania Shuggi

Director Risk
Centre for Addiction and Mental Health

Conference Co-Chair

Jignesh Padia

Enterprise Risk Management, Quality Improvement (Lean, Six Sigma) and Change Management Expert

Workshop Facilitator

Patricia Fryer

President & Senior Consultant
Patricia Fryer & Associates Inc.

Debbie Perry

Risk Management Consultant
Eastern Health, Newfoundland

Christine Perestrelo

Senior Project Manager, Education Office
Trillium Health Partners

Imran Ahmad

Partner
Miller Thomson LLP

Rob Burgess

Senior Director, Prehospital Medicine
Sunnybrook Health Sciences Centre

Claudia Cocco

Emergency Preparedness Lead, Toronto Central LHIN
Emergency Preparedness Coordinator, Sunnybrook Health Sciences Centre

Dragica Grbavac

Managing Director
Uvidi Management Group

Andrea Cassano-Piché

Human Factors Engineer
ISMP

Lori Borovoy

Senior Risk Management Specialist
HIROC

Lois Hales

Senior Risk Management Specialist
HIROC

Shawn Sutton

CFO & Chief Risk Officer
Accreditation Canada

Colleen Petersen

Risk & Insurance Consultant
PRHC

    Sophie Arseneault

    Associate
    Fasken Martineau DuMoulin

    Christopher Sorfleet

    Director, Quality, Patient Safety & Risk Management
    Bruyère Continuing Care

      Kathy O’Brien

      Health Lawyer
      DDO Health Law

      Jordan Willcox

      Senior Risk Advisor
      University Health Network

      Agenda

      Hit the down arrows for workshops and more info

      08:00 AM – 08:55 AM
      Registration and Continental Breakfast

      Grab your registration materials and enjoy a light continental breakfast.

      Megan Evans
      Vice President and Chief Legal & Risk Officer
      The Hospital for Sick Children

      Rania Shuggi
      Director Risk
      Centre for Addiction and Mental Health

      Integrated/ Enterprise Risk Management brings all risks from across the organization together to determine how they interrelate — uncovering insights that have previously been hidden within individual silos. In this interactive session the speaker will cover the benefits of adopting an Integrated/ Enterprise Risk Management program and aim to give you the information you need to take to senior leadership to secure the resources necessary to either start or IRM/ERM program in your organization or to take the program you have to the next level.

      Discussions will cover the benefits of  IRM/ ERM, including: higher quality patient care; better compliance; resilience in the times of change; improved processes and more.

      The speaker will also engage the audience to present their own stories of success in presenting the value of IRM/ERM to senior leadership and how the benefits of IRM/ERM came to fruition in their organization.

      Pat Fryer
      President & Senior Consultant
      Patricia Fryer & Associates Inc.

      While individuals adapt Integrated Risk Management (IRM) to their own organizations they often need help with getting started.  Depending on the amount of experience they may/may not have this can be an onerous assignment.  How do you identify your own risks or facilitate the conversation with staff and senior teams to get full engagement in the process? This presentation will provide helpful tips on navigating the IRM journey from ownership and coordination to sustainability and review.

      Lois Hales
      Senior Risk Management Specialist
      HIROC

      Lori Borovoy
      Senior Risk Management Specialist
      HIROC

      Enjoy a brief 20-minute break to grab a light snack and chat with your fellow delegates before the start of the 1st round of breakout sessions.

      FOCUS: Risk reporting and technology 

      An key to driving engagement and proving the worth of any integrated risk management program  is reporting. From the frontline to the board of directors, making reports meaningful to recipients helps to engage all levels of the organization in risk management activities.

      In this session, Christopher Sorfleet will talk about the evolution of risk reporting at Bruyère Continuing Care from the initial roll out of the IRM program and reporting at the board level to the current use of the HIROC risk register and risk assessment checklists and how reports have been shaped to meet stakeholders needs.

      Christopher Sorfleet
      Director, Quality, Patient Safety & Risk Management
      Bruyère Continuing Care

      FOCUS: Resources to implement and run an IRM program

      Appropriate resources need to be allocated for the design, implementation, and maintenance of the integrated risk management programs. In this session, Colleen Peterson will talk about the resources used to implement and run the program at the Peterborough Regional Health Centre. The speaker will share lessons learned and keys to success.

      Colleen Petersen
      Risk & Insurance Consultant
      Peterborough Regional Health Centre

      FOCUS: Risk Management as a Continuous Process Improvement Exercise

      An effective IRM program is dynamic and continuous. It needs to be adjusted periodically to account for changes, including regulatory expectations and industry benchmarks. In this session, Debbie Perry will highlight how the risk leadership at Eastern Health have set up their IRM program and how they review and adjust their processes periodically.

      Debbie Perry
      Risk Management Consultant 
      Eastern Health, Newfoundland

      11:35 AM - 11:45 PM
      Transition to 2nd Round of Breakout Sessions

      This presentation will provide an overview of methods and resources for patient safety incident analysis and proactive risk assessment.

      How “human factors” influence the likelihood of incidents and the success of improvement strategies will also be discussed.

       

      Andrea Cassano-Piché
      Human Factors Engineer
      ISMP

      This presentation will provide guidance and recommend risk management best practices for board members of healthcare organizations. The guidance contained within the presentation will help boards and senior management teams improve their knowledge of risk management practices, evaluate existing risk management programs within their organization, and provide guiding questions to ensure proper governance of risk management within a healthcare organization.

      Jordan Willcox
      Senior Risk Advisor
      University Health Network

      Lori Borovoy
      Senior Risk Management Specialist
      HIROC

       

      Shawn Sutton
      CFO & Chief Risk Officer
      Accreditation Canada

      Enjoy a buffet lunch, network with peers, and prepare for the 3rd series of Breakout Sessions.

      The goal of Integrated Risk Management (IRM) is to address the historically disparate “silos” of quality, safety and risk management within the organization.  There are many tools that are used by organizations (such as Lean, Six Sigma, heat maps and risk registers) and are yet found to be not adequate for the task of managing organization-wide risks.  Are there any ways that can help an organization by integrating risk management activities for better decision-making and patient safety?

      • What are some of the key challenges?
      • What tools can you use to see a true risk picture of an organization?
      • How would you go about addressing the identified risks?

      Jignesh Padia
      Enterprise Risk Management, Quality Improvement (Lean, Six Sigma) and Change Management Expert

      Risk reporting is a useful discipline all on its own and key to an institution’s transparencies. However, how often is it used for process improvement?  In this interactive session we will discuss the importance of documenting adverse events and how to use that data to improve patient/staff safety in your healthcare institutions.

      Christine Perestrelo
      Senior Project Manager, Education Officer
      Trillium Health Partners

      Hospital foundations should develop risk-management policies that prepare them for unseen crises both internally and outside their organizations, which could affect the foundation and the hospital they support.

      In this session, the speaker will talk about a risk matrix exercise which gives an analysis of possible and potential issues foundations could face.

      As fairly complex organizations which raise money, are employers, have contracts to honor, assets, endowments, and investments, foundations need to ensure it’s all done properly. However, they don’t often have a risk manager who can bring potential issues on their radar. Hospital risk leaders can help by bringing the issues forward for the benefit of all involved.

      Kathy O’Brien
      Health Lawyer
      DDO Health Law

      02:00 PM – 02:15 PM
      PM Networking Break and Transition to 4th Round of Breakout Sessions

      With cyber attacks on the rise, there’s no question that cybersecurity has become an increasingly important issue. Imran Ahmad is the author of Cybersecurity in Canada: A Guide to Best Practices, Planning, and Management. Imran will cover a few key topics, including:

      • Canadian cyber threat landscape
      • Canadian cyber legal landscape
      • Best practices and compliance requirements for organizations

      Imran Ahmad
      Partner
      Miller Thomson LLP

      How to prepare today for the unknown tomorrow?

      A review of some of the recent education and exercises conducted by Sunnybrook Health Sciences Centre for Code Orange: Mass Casualty Incident. The speakers will also share how the organization responded to Toronto’s deadly van attack and the key lessons learned.

      Rob Burgess
      Senior Director Prehospital Medicine
      Sunnybrook Health Sciences Centre

      Claudia Cocco
      Emergency Preparedness Lead, Toronto Central LHIN
      Emergency Preparedness Coordinator, Sunnybrook Health Sciences Centre

      Marijuana legalization brings several regulatory challenges for workplaces. In this session, the speaker will give practical advice and tips on how your organization can prepare for the new reality, and inform you on what to anticipate as a healthcare organization.

      • Organizational policies and procedures
      • Potential impact on workplace productivity, safety
      • Should you be testing your employees?

      Sophie Arseneault
      Associate
      Fasken Martineau DuMoulin

      03:00 PM – 03:10 PM
      Transition to Closing Keynote

      Whether you started your IRM journey last month, last year or last decade you have not made the last risk-based decision yet – learn what you have to look forward to in order to progress on your journey.

      And

      How will you define the ‘gold standard’ you want in your organization that stands the measure of benchmarks and a judgmental community and environment?

      Dragica Grbavac
      Managing Director
      Uvidi Management Group

      Megan Evans
      Vice President and Chief Legal & Risk Officer
      The Hospital for Sick Children

      Rania Shuggi
      Director Risk
      Centre for Addiction and Mental Health

      04:00 PM – 05:00 PM
      After Conference Networking Cocktails
      08:30 AM – 12:30 PM
      The ABC's of IRM - Optional Workshop

      Level: Foundation

      Implementing a robust enterprise risk management has several benefits. During this workshop, you will learn about the benefits of risk management and will be introduced to various risk management standards and guidelines. You will learn about operational, financial and strategic risks. This workshop will help you learn about risk identification, analysis, and treatment from the healthcare context. You will learn about how to design, create and implement a risk matrix for staff and patient safety. Lastly, you will learn about the practical application of risk management and its integration within the organization’s decision-making process.

      Some of the key topics covered during the workshop are:

      • Understanding Integrated Risk Management (IRM)
      • Differentiating between traditional risk management and IRM
      • Identifying and quantifying risks in a health care environment
      • Designing a Risk Matrix and evaluating risks using Risk Matrix
      • Applying risk management processes to influence decision-making
      • Linking risk management and quality improvement with QCIPA

      Benefits:

      This workshop will help you in enhancing your risk management skills. It will allow you to contribute towards your organization’s value. You will be equipped with tools and techniques that will result in improvement of your risk management program for patient safety, hazard, operational, financial, and strategic risks. You will learn to design an Integrated Risk Management Program that will meet the need of your Board, Leadership, and Patients.

      You will get hands-on experience that will increase your effectiveness in applying risk identification, risk analysis, and risk treatment techniques within your organization.  You will improve your ability to implement Quality of Care Information Protection Act (QCIPA) 2016, which came into effect last year on July 1, 2017.

      Jignesh Padia
      01:00 PM – 05:00 PM
      Assessing Your IRM Maturity

      Level: Advanced

      What gets measured gets improved! This is true for any IRM program. There are several IRM maturity assessment programs. We will go through a RIMS Risk Maturity model, its components and how best to utilize it for measuring your organization’s maturity. There are several steps one needs to take before embarking on a journey of maturity assessment. We will discuss some best practices, case studies and practical examples of how to improve the maturity of your organization’s IRM program.

      Some of the key topics covered during the workshop are:

      • Understanding Integrated Risk Management (RM)
      • Reviewing the IRM Maturity Model and its Components
      • Learning about Dos and Don’ts of IRM maturity assessment
      • Understanding the IRM Maturity Score Card
      • Discussing best practices on how to create and implement an action plan to address any gaps.

      Benefits:

      This workshop will help you in assessing your risk management program. It will allow you to contribute towards your organization’s value. You will be equipped with tools and techniques that will allow you to assess and improve your risk management program.  You will learn about designing, assessing and improving an Enterprise Risk Management Program that will meet the need of your Board, Leadership, and Patients.

      We will go through a very interactive workshop that will translate the challenges one encounters in measuring the organizational IRM maturity. At the end of this session, you will feel confident and knowledgeable on how to conduct a maturity assessment on your organization’s IRM program.

       

      Jignesh Padia

      Event tickets

      Previous year attendees, CCHL, HIROC and Longwoods members: please check your email for your discount codes or email us at info@sparkconferences.com.

      Workshop 1
      $399
      • Two coffee breaks
      • Workshop materials
      Buy now
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      Conference Ticket
      $699
      • Breakfast
      • Lunch
      • Two coffee breaks
      • Reception drinks
      • Access to all presentations in electronic format
      Buy now
      Student Ticket
      $150
      • Breakfast
      • Lunch
      • Two coffee breaks
      • Reception drinks
      • Access to all presentations in electronic format
      Buy now
      Workshop 2
      $399
      • Two coffee breaks
      • Workshop materials
      Buy now

      Monthly Ticket Giveaway

      Thank you to everyone who participated in June, July, and August.

      June Winner: Jacquie Logan-Stephens, Manager of Quality & Accreditation and Chief Privacy Officer, Erie St. Clair Local Health Integration Network
      July Winner: Lisa Alcia, Executive in Residence, Hospital for Sick Kids
      August Winner: Nicole Kucan, RRT/RAC Co-ordinator, Alexandra Marine and General Hospital

      See our Terms & Conditions for more details

      Testimonials

      What our past delegates have said

      Excellent conference. Topics were current and relevant to the everyday risk management role/life.
      Caroline SmithNiagara Health System
      Excellent sessions on risk and accountabilities in health care.
      Pat MorkaManitoulin Health Centre
      A very well organized information session.
      Shabbir KapasiOrnge

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      Location

      A limited number of guestrooms have been set aside, at the conference hotel, at the special rate of $209 plus taxes. Book your guestrooms online here or call 1 866-932-7058 and ask for the Integrated Risk Management group rate.

      Location